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Digital Cable
Q. What exactly is Digital Cable?
A. Digital Cable is a technology that delivers brilliant picture and sound quality
to your house without a dish or antenna on the outside of your home or apartment.
It delivers information, entertainment and music to your home.
Q. Does every TV in my home need a separate cable box?
A. Yes. Having a box for each TV allows you to access the complete digital lineup.
Without a separate box for each TV, you cannot access the features like pay-per-view
and the on screen guide providing information about each show. It is possible to
get channels without a box, but it is not the full line up available to you.
Q. Do I need a Digital Television to get digital cable channels?
A. No. Your cable service includes a Digital TV box that allows your television
to receive the digital signal. You can continue to enjoy your current television
without the expense of a new digital version.
Q. What's the difference between Digital TV and satellite service?
A. Weather plays an important role in the signal quality you receive from satellite
service. Rain, snow and heavy winds can interrupt the programming you are watching.
Cable is not affected in this way. Satellite services require you to buy equipment
from them. Cable companies own the equipment you are using so if the equipment is
outdated or needs to be replaced, you do not have to buy all new equipment.
Q. How can I order Digital Cable?
A. Use the form above and enter your address. We will search our database for your
address and find out who the service provider is in your area. Then, you can select
the package that is right for you! If you would rather talk to a live representative,
please call
866-234-6750
and an agent will help you through the buying process 24 hours a day.
High-Speed Internet
Q. Is High-Speed Internet access compatible with both PC and Mac?
A. Yes. High-Speed Internet will work with a PC or a Mac.
Q. Can I get high-speed Internet without cable TV hooked up?
A. Yes. You can order stand alone high speed Internet service. However, you can
save money by bundling services together! By bundling, you will get more great services
for your home at big savings!
Q. Is it possible to watch TV and surf the Internet at the same time?
A. Yes! The network was built with convenience in mind. The services can share the
same line and not interfere with each other.
Q. Can I take calls while using the high-speed Internet connection?
A. Yes! This high-speed Internet solution doesn’t use a telephone line and
will not interfere with phone calls.
Q. How can I find out if high-speed Internet is available in my area?
A. Use the form above and enter your address. We will search our database for your
address and find out who the service provider is in your area. Then, you can select
the package that is right for you! If you would rather talk to a live representative,
please call
866-234-6750
and an agent will help you through the buying process 24 hours a day.
Phone Service
Q. What is phone service from a cable provider?
A. Phone service from your cable provider is a new technology that allows you to
make calls over the data network of your cable operator. With this technology, you
are able to keep your current phone number and phone. You will also be able to get
calling features like voice mail, call waiting and more!
Q. What is VoIP, or Voice over Internet Protocol?
A. Voice over Internet Protocol is a technology developed to send calls over existing
data networks. While some services use the Internet for call transmission, cable
companies use a separate network to give you a far superior connection.
Q. What is the difference between phone service from my cable provider and traditional
phone service?
A. Digital phone service is designed to save you money over traditional phone service
without sacrificing any of the aspects of your current phone service. You can keep
your current telephone number and phone. You can also take advantage of your favorite
calling features like caller ID, call waiting and voice mail. You can save even
more money by bundling this service with cable TV and Internet services. You’ll
have three great services on one convenient monthly bill.
Q. If I subscribe to phone service through my cable provider, will I still get
services like Call Waiting and Caller ID?
A. Yes! You can still get your favorite calling features. Popular features include:
Voice Mail, Call Waiting, Caller ID, Call Waiting with Caller ID, and Three-Way
Calling.
Q. How can I find special offers on phone service in my area?
A. Use the form above and enter your address. We will search our database for your
address and find out who the service provider is in your area. Then, you can select
the package that is right for you! If you would rather talk to a live representative,
please call
866-234-6750
and an agent will help you through the buying process 24 hours a day.
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