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FAQs

Digital Cable

A. Digital Cable is a technology that delivers brilliant picture and sound quality to your house without a dish or antenna on the outside of your home or apartment. It delivers information, entertainment and music to your home.

A. Yes. Having a box for each TV allows you to access the complete digital lineup. Without a separate box for each TV, you cannot access the features like pay-per-view and the on screen guide providing information about each show. It is possible to get channels without a box, but it is not the full line up available to you.

A. No. Your cable service includes a Digital TV box that allows your television to receive the digital signal. You can continue to enjoy your current television without the expense of a new digital version.

A. Weather plays an important role in the signal quality you receive from satellite service. Rain, snow and heavy winds can interrupt the programming you are watching. Cable is not affected in this way. Satellite services require you to buy equipment from them. Cable companies own the equipment you are using so if the equipment is outdated or needs to be replaced, you do not have to buy all new equipment.

A. Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select the package that is right for you! If you would rather talk to a live representative, please call 1-855-833-6449 skypeimage and an agent will help you through the buying process 24 hours a day.

High-Speed Internet

A. Yes. High-Speed Internet will work with a PC or a Mac.

A. Yes. You can order stand alone high speed Internet service. However, you can save money by bundling services together! By bundling, you will get more great services for your home at big savings!

A. Yes! The network was built with convenience in mind. The services can share the same line and not interfere with each other.

A. Yes, This high-speed Internet solution doesn't use a telephone line and will not interfere with phone calls.

A. Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can

select the package that is right for you! If you would rather talk to a live representative, please call 1-855-833-6449 skypeimage and an agent will help you through the buying process 24 hours a day.

Phone Service

A. Phone service from your cable provider is a new technology that allows you to make calls over the data network of your cable operator. With this technology, you are able to keep your current phone number and phone. You will also be able to get calling features like voice mail, call waiting and more!

A. Voice over Internet Protocol is a technology developed to send calls over existing data networks. While some services use the Internet for call transmission, cable companies use a separate network to give you a far superior connection.

A. Digital phone service is designed to save you money over traditional phone service without sacrificing any of the aspects of your current phone service. You can keep your current telephone number and phone. You can also take advantage of your favorite calling features like caller ID, call waiting and voice mail. You can save even more money by bundling this service with cable TV and Internet services. You'll have three great services on one convenient monthly bill.

A. Yes, You can still get your favorite calling features. Popular features include: Voice Mail, Call Waiting, Caller ID, Call Waiting with Caller ID, and Three-Way Calling.

A. Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select the package that is right for you! If you would rather talk to a live representative, please call 1-855-833-6449 skypeimage and an agent will help you through the buying process 24 hours a day.

Spectrum Offers

*See below for specific offer details and restrictions.

GENERAL DISCLAIMER

© 2018 Communications, Inc. Offers are valid for a limited time only, to qualifying residential customers who have not subscribed to applicable services within the previous 30 days and have no outstanding obligation to. Standard rates apply after promotion. TV equipment required & is extra; Internet modem is required & included in price; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply. Credit approval, prepayment or major credit card may be required. Services are subject to all applicable service terms & conditions, which are subject to change. Trademarks belong to their respective owners. Services not available in all areas. Restrictions apply.

Spectrum services not yet available in all areas, please enter your address to determine availability.

SPECTRUM TRIPLE PLAY

*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Standard rates apply after yr. 1. Price for TV Select, Internet and home phone is $99.97/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service. Account credentials may be required to stream some TV content online. INTERNET: Available Internet speeds may vary by address. Home phone: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability.

SPECTRUM TV™

*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Standard rates apply after yr. 1. Price for TV Select is $44.99/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service. Account credentials may be required to stream some TV content online. Services subject to all applicable service terms and conditions, subject to change.
Services not available in all areas. Restrictions apply. Enter your address to determine availability.

SPECTRUM INTERNET™

*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Standard rates apply after yr. 1. Price for Internet is $44.99/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: INTERNET: Available Internet speeds may vary by address. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability.

SPECTRUM VOICE™

VOICE: Reliable phone with unlimited local and long distance calling in the U.S., Canada, Puerto Rico, Guam and the Virgin Islands.

◊ Contract Buyout Information

To qualify for contract buyout program order and install a qualifying new customer Triple Play Promotion or limited Double Play promotion (Note offers not available in all areas). A copy of the final bill from previous provider with early termination fees clearly marked and completed in addition to the 'Spectrum Contract Buyout Form' are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500), will be mailed to your Spectrum service address. Contract buyout forms must be received by Spectrum within 60 days of installation of the Spectrum Triple Play or 2 weeks from the date listed on the competitor's final bill statement, whichever is later. Contract Buyout form can be found https://www.charter.com/mycheck.

©Spectrum Communications. Offer available to qualifying new customers only, who have not subscribed to any Spectrum services within the previous 30 days and have no outstanding obligations to Spectrum. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. If email is not available, forms may be mailed to: Spectrum Communications, 8123 S Hardy Dr, Tempe, AZ 85284. The check must be redeemed within six months from the date of issuance or be rendered null and void. Entitlement to amounts tendered is strictly conditioned upon timely presentment. Failure to present the check for payment within such period shall result in forfeiture of the amounts tendered and reversion thereof to Spectrum Communications.

Call in for local channel listings.

©2018 Communications, Inc. Offers are valid for a limited time only, to qualifying residential customers who have not subscribed to applicable services within the previous 30 days and have no outstanding obligation to. Standard rates apply after promotion. TV equipment required & is extra; Internet modem is required & included in price; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply. Credit approval, prepayment or major credit card may be required. Services are subject to all applicable service terms & conditions, which are subject to change. Trademarks belong to their respective owners. Services not available in all areas. Restrictions apply.

Spectrum services not yet available in all areas, please enter your address to determine availability.